Privacy Policy

Limelight Labs · Last updated 14 April 2026

1. Introduction

This privacy policy explains how Limelight Labs ("we", "us", "our") collects, uses and protects personal data when you use the Limelight mobile application and related services (the "App"). We are the data controller for the personal data we process about you.

If you have any questions about this policy or your data, please contact us at dom@limelightlabs.co.uk.

2. Who we are

Limelight Labs is based in the United Kingdom. The App is invite only and is provided to schools, academies, amateur dramatic societies, community theatre companies and similar production organisations (each an "Organisation"). Where an Organisation has invited you to use the App, that Organisation is a joint controller with us for the data it asks us to store on its behalf (for example cast lists, rehearsal schedules and uploaded resources).

3. What data we collect

We collect and process the following categories of personal data:

We do not knowingly collect special category personal data. Please do not upload sensitive health, political, religious or similar information through the App.

4. How we use your data

We use your personal data for the following purposes:

5. Legal bases for processing (UK/EU)

Under UK and EU data protection law, we rely on the following legal bases:

6. Who we share your data with

We share your personal data only with trusted service providers who help us deliver the App:

We also share your data with your Organisation (for example your school or drama society), so teachers, directors and organisation admins can see the data you contribute to a production. We never sell your personal data.

7. International transfers

Some of our service providers, including Google and Stream, may process your data outside the United Kingdom and European Economic Area. Where this happens, we rely on appropriate safeguards such as the UK International Data Transfer Addendum or EU Standard Contractual Clauses to protect your data.

8. How long we keep your data

We keep your personal data for as long as your account is active, plus a reasonable period thereafter to comply with our legal obligations, resolve disputes and enforce our agreements. When your Organisation deletes your account, or when you ask us to delete your account, we will remove your personal data within thirty days, except where we are required to keep it for legal reasons.

9. Your rights

Subject to local law, you have the right to:

To exercise any of these rights, email dom@limelightlabs.co.uk from the address on your account. We aim to respond within one calendar month.

10. Children

Limelight is often used by performers under the age of 18. Where an Organisation invites users under 13, that Organisation must obtain appropriate parental or guardian consent before the user signs in. We do not knowingly create accounts for children under 13 without such consent. If you believe a child has an account without appropriate consent, please contact us and we will remove the account.

11. Security

We take the security of your data seriously. Data in transit is encrypted using TLS. Data at rest is encrypted by our cloud providers. Access to data is controlled by role based permissions and is limited to authorised personnel of Limelight Labs and your Organisation. Passwords are hashed and never stored in plain text.

12. Third party links

The App may contain links to third party websites or resources. We are not responsible for the content or privacy practices of those third parties. Please review their privacy policies before providing them with personal data.

13. Changes to this policy

We may update this policy from time to time. If we make material changes, we will let you know through the App or by email. The "Last updated" date at the top of this page shows when the policy was last revised.

14. Contact us

If you have any questions about this policy, or if you would like to exercise your rights, please email us at dom@limelightlabs.co.uk.